Shipping Policy

Effective Date: 07/18/2026

Thank you for shopping with Woods of Whimsy Apothecary. We appreciate your support of our small business and are committed to carefully preparing and shipping each order.

Order Processing

Most orders are processed within 2–5 business days after payment is received.

During holidays, product launches, promotions, or periods of high order volume, processing times may be slightly longer. If a significant delay occurs, we will make every effort to notify you.

Business days are Monday through Friday and do not include weekends or federal holidays.

Shipping Methods

Orders are shipped through trusted carriers such as the United States Postal Service (USPS), UPS, or other available shipping providers.

Available shipping options and estimated delivery times will be displayed during checkout.

Shipping Rates

Shipping costs are calculated at checkout based on your order size, weight, destination, and selected shipping method.

From time to time, Woods of Whimsy Apothecary may offer free shipping promotions or discounted shipping on qualifying orders.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information, if available.

Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information during checkout.

If you notice an error in your shipping address, please contact us immediately. We will do our best to update the address before your order ships.

Once an order has been shipped, we are unable to change the delivery address.

If a package is returned due to an incorrect or undeliverable address, additional shipping charges may be required before the order can be resent.

Lost, Delayed, or Damaged Packages

Once an order has been accepted by the shipping carrier, delivery times are outside of our control.

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us within 7 days of the expected delivery date so we can assist you in working with the carrier.

If your order arrives damaged, please include photographs of the product, packaging, and shipping label when contacting us.

International Shipping

At this time, Woods of Whimsy Apothecary ships only within the United States.

If international shipping becomes available in the future, any customs duties, taxes, import fees, or other charges imposed by the destination country will be the responsibility of the customer.

Multiple Shipments

Orders containing multiple products may occasionally be shipped in separate packages to ensure the safest delivery. If this occurs, tracking information will be provided for each shipment when available.

Contact Us

If you have questions about your shipment or need assistance with an order, please contact us.

Email: woodsofwhimsyapothecary@gmail.com

Thank you for supporting Woods of Whimsy Apothecary. We are honored to be part of your wellness journey and appreciate every order placed with our small business.